Terms & Conditions

Last updated: 25 November 2025 | Valentino29 Ltd

Welcome to Valentino29 Ltd. These Terms & Conditions outline the rules and regulations for the use of our website: Valentino29.co.uk.

By accessing and placing an order on this website, you agree to the following terms. Please read them carefully before making any purchase.

1. Company Details

Valentino29 Ltd
Registered in England & Wales
Company Number: 16517901

Registered Address:
12 Mount Pleasant
Yardley Gobion
Towcester
NN12 7TL

Email: [email protected]
Phone: +44 7885 299592

2. Use of Our Website

You must be at least 18 years old to make a purchase on our website.

You agree not to use this website for any unlawful purpose or to interfere with its normal operation, security, or functionality.

3. Product Information

We aim to ensure all product descriptions, images, and prices are accurate and up to date.

However, small variations in colour, design, or specifications may occur due to manufacturing processes or screen display settings.

If an error in pricing is identified, we reserve the right to cancel the affected order and issue a full refund to the original payment method.

4. Ordering & Payments

We accept major debit and credit cards, as well as other secure online payment methods displayed at checkout.

Your order is only confirmed once payment has been successfully processed and you receive an order confirmation email from us.

5. Shipping

We dispatch orders within 1–2 business days from order confirmation.

Estimated delivery times are provided at checkout and on individual product pages. Please refer to our Shipping Policy for detailed information.

6. Returns & Refunds

Returns are accepted within 30 days of receiving your item, in line with our Returns Policy.

Items must be unused, in their original condition, and with all original packaging and tags attached.

Return Note: Certain items (e.g., perishable goods, personalised products) may not be eligible for return. Please check the product page for details.

7. Liability

We are not liable for delays caused by external courier services, postal strikes, customs processing, or events outside our reasonable control (force majeure).

Our total liability for any claim arising from your purchase shall not exceed the total price paid for the relevant product(s).

8. Changes to These Terms

We may update our Terms & Conditions occasionally to reflect changes in our practices, legal requirements, or operational needs. Any revisions will be posted on this page with an updated “Last updated” date.

If you have any questions about these Terms & Conditions, please contact us at [email protected] or call +44 7885 299592.

By continuing to use our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.